Privacy Policy

We may collect the following types of information:

• Name, mailing address, email address, and phone number
• Billing and payment information for purchases
• Business name and industry type (for wholesale customers)
• Communications you send us via phone, email, or web forms
• Website usage data (pages visited, browser type, IP address) collected via cookies and similar technologies

We use the information we collect to:

• Process orders, wholesale inquiries, and customer service requests
• Send order confirmations, invoices, and shipping notifications
• Respond to your inquiries and provide technical or product support
• Communicate with you about products, promotions, and company updates (where you have opted in)
• Improve our website, inventory, and service offerings
• Comply with applicable laws and regulations

Mobile Information & SMS Consent

If you provide your mobile phone number and consent to receive text messages from A Gem Supply Co. Inc., we may send you order updates, service notifications, or promotional messages via SMS.

By providing your mobile number and opting in to SMS communications, you agree to receive text messages from us. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us directly.

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With service providers who assist in operating our business (e.g., payment processors, shipping carriers), under strict confidentiality agreements
• When required by law, court order, or government authority
• To protect the rights, property, or safety of A Gem Supply Co. Inc., our customers, or others



We do not share your information with third parties for their own marketing or advertising purposes.

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand visitor behavior. You may disable cookies in your browser settings; however, some features of the website may not function properly as a result.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications at any time



To exercise any of these rights, please contact us using the information below.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on our website with a revised effective date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

A Gem Supply Co. Inc.

715 Albany St, Caldwell, Idaho

Phone: (208) 459-0783

Fax: (208) 459-0784

Email: alanjr@agemsupply.com

Website: www.agemsupply.com